DO NOT BUY Dyson Corrale straightener Suddenly stopped working and support offered no solution

Table Of Content

• DO NOT BUY - Dyson Corrale straightener (Suddenly stopped working and support offered no solution)
• How exactly does it straighten without heated plates?
• How I tested:
• Dyson Airstrait review: Design
• Create a community account to start contributing.
• Dyson Airstrait review: straighter hair with the power of air

It's part retro, part futuristic aesthetically, resulting in a pair of tongs that look straight out of an 80s sci-fi movie in all the best ways – provided, of course, you like 80s sci-fi movies. Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re buying the best. Editor in chief Jessica Cruel used the Dyson Airstrait on the left side of her head, the Revair on the right.

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DO NOT BUY - Dyson Corrale straightener (Suddenly stopped working and support offered no solution)

The idea of cutting down drying and styling time with the Dyson Airstrait almost sounded too good to be true. With just five easy-to-use buttons, the Dyson Airstrait keeps things refreshingly simple and straightforward to master. A toggle on the back unlocks the plates, turning the baton-like device into a two-prong unit that tackles hair between the open, unlocked area. The front panel houses power, wet/dry mode selection, cool shot, airflow speed, and temperature controls. A clear Liquid Crystal Display (LCD) screen between the arm blades displays your chosen settings and even lets you know when the device is running its self-cleaning cycle. The results lasted most of the day for me, keeping my hair relatively straight all the way through to the evening – but that's pretty standard for my hair type.

How exactly does it straighten without heated plates?

As a customer who has also invested in a Dyson vacuum and Airwrap, I expect better service and product reliability from a company that charges premium prices. I'm worried that my other Dyson products may also fail unexpectedly." Even if there isn't a designated sale, you can always find amazing discounts at Nordstrom Rack, Banana Republic Factory, Coach Outlet, the lululemon We Made Too Much section, Kate Spade Outlet, J.Crew Factory, TJ Maxx, and Marshalls.

How I tested:

We found that unless you already have relatively straight hair, the Airstrait on its own is not going to give you a super shiny finish. To make matters worse, the two-year warranty has expired, and Dyson support refused to repair or offer any solution. I'm shocked that no one can even assess the issue or provide repair options. Especially for curly and coily hair, it's important to be able to straighten from the root; something the Airstrait's design doesn't allow for. This bulky component might be built with safety in mind, but my goodness it's an eyesore. On the plug are test and reset buttons to offer ground fault protection, which accounts for the seriously powerful engines whirring away inside the Airstrait.

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Plus, thanks to the angle of the airflow, the Airstrait doesn't disrupt the rest of your hair – or your face – while straightening, keeping you cool, calm and collected throughout your beauty routine. However, you can't really curl your hair as you can with standard hot plates, and it can be quite hard to create volume, especially given the issues with reaching the root of your hair. Functionally, you've still got two plates that clamp together, which plug into the wall for power (here via a 6.6ft / 198cm cable). The key difference compared to a traditional straightener is that Dyson has swapped out hot plates for unheated panels, and on the underside there are two vents – that's where the air straightening magic happens. All of this sounded great to me, but it was time to put the device to the test.

As well as testing haircare products for the past three years, I've been hair-obsessed since childhood; I've had long hair, short hair, colored hair and natural hair, all of which I've styled (and sometimes, disastrously, cut) myself with a wide variety of tools. I've used my own professional and personal experience to inform my testing. For almost every hair type, the Airstrait offers unparalleled speed and results from wet to dry hair. Overall, the Dyson Airstrait is a top performer for my very specific needs; it straightens wavy and slightly curly hair quickly and effectively, giving glossy and natural-looking results that by and large last the whole day. However, when used on curlier or coily hair, it's harder to achieve the same results you can with conventional straighteners.

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When I tested on my partner's curlier Asian hair, I struggled to get it fully straight and noticed the results were slightly less shiny. If the styled hair got wet, damp, or encountered humidity, it became loosely curled again. This mirrors many customer experiences with curly, coily and frizzy hair – the Airstrait seems to work well, but doesn't offer the staying power of traditional hot plates. On the tool’s color-LCD screen, you can choose whether to straighten wet or dry hair and your preferred heat setting. “When you switch from wet to dry, the unit allows for the selection of different temperatures and different flow settings,” says Craft.

For the uninitiated, the Dyson Airstrait uses focused airflow to tame your tresses (much like the Dyson Airwrap), protecting you from potential heat damage incurred by using a combination of traditional hair dryers and straighteners. In that sense alone, it's easily one of the best hair straighteners I've ever used. Fast forward to 2024, and inventions like the S$799 Dyson Airstrait have revolutionised the industry by bridging the gap between two categories as a wet-to-dry straightener, which dries and also straightens wet hair simultaneously. As someone with long, wavy, not super-thick hair, I was pretty confident this tool would work for me. I chose the highest heat setting in wet mode, went over each section four or five times, and in 30 minutes my hair was bone-dry.

Dyson Airstrait review: straighter hair with the power of air

The device comes with pre-set modes tailored for different hair types and conditions. The Wet and Dry modes are engineered with optimal heat and airflow settings to achieve the best results, while a Cool mode allows for setting the style in place. The airflow can be adjusted between low and high speeds, and users can select from temperature settings of 80°C, 110°C, and 140°C in wet mode, and 120°C or 140°C in dry mode. This variety ensures that even those with thin or damaged hair can find a gentle yet effective styling option.

When I tried using them in Europe with my UK plug and an adapter, they flat-out refused to power up. At 1.18lb / 536g when held, they're pretty darn heavy for straighteners – just a touch lighter than the hefty 1.23lb / 560g Dyson Corrale. This does mean you could end up with some light arm-ache if you were using the Aistrait for a long period of time. Thankfully, the Airstrait makes pretty quick work of most hair types.

Dyson may historically be best known for making some of the best vacuums, but in recent years its hair- and air care products have started appearing in TechRadar's best hair dryer and the best purifier rankings. All those efforts to master air engineering have clearly paid off; the Airstrait is pretty accomplished and a solid all-rounder, but it's got some flaws that make it far less useful for certain hair types and styling. Dyson's latest haircare innovation is here, and ready to blow you away – literally.